Terms of Service

These Terms of Service (“Terms”) govern your use of our website ([website address]) and the services we offer (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you are not authorized to use the Services.

1. Services

We provide a platform for users to browse travel options, including flights, hotels, tours, and other travel products and services offered by various third-party suppliers (“Suppliers”). We act as an agent for these Suppliers and do not own or operate the travel products or services themselves.

2. User Content

You may be able to submit content to our website, such as reviews, photos, and comments (“User Content”). You retain all ownership rights to your User Content, but you grant us a non-exclusive, royalty-free, worldwide license to use, modify, publish, and translate your User Content in connection with the Services. You are responsible for ensuring your User Content does not violate any third-party rights.

3. Disclaimers

The information and content on our website, including descriptions of travel products and services, are provided for informational purposes only and do not constitute recommendations or endorsements. We make no warranties or guarantees about the accuracy, completeness, or reliability of this information.

4. Supplier Bookings

When you book a travel product or service through our website, you are entering into a separate contract with the Supplier. We are not responsible for the performance of the Supplier or the quality of the travel product or service. You should carefully review the Supplier’s terms and conditions before booking.

5. Payment Processing

We may use a third-party payment processor to facilitate your transactions with Suppliers. You agree to comply with the terms of service of the payment processor. We are not responsible for any errors or issues related to payment processing.

6. Cancellations and Changes

Any cancellations or changes to your travel booking must be made directly with the Supplier. We are not responsible for any cancellation or change fees imposed by the Supplier.

7. Limitation of Liability

We are not liable for any damages arising out of your use of the Services, including but not limited to, travel delays, cancellations, personal injury, or property damage. Your sole remedy for dissatisfaction with the Services is to stop using them.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including attorney’s fees) arising out of your use of the Services or your violation of these Terms.

9. Governing Law

These Terms will be governed by and construed in accordance with the laws of the United Republic of Tanzania.

10. Dispute Resolution

Any dispute arising out of or relating to these Terms will be resolved by mediation in accordance with the laws of the United Republic of Tanzania.

11. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of the Services.

12. Changes to Terms

We may revise these Terms at any time by posting the revised Terms on our website. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

13. Contact Us

If you have any questions about these Terms, please contact us at safari@coastalholidays.co.tz.